How we collect, use and protect your data

Last Updated: January 1, 2026

1. Introduction

Welcome to IceTrip Planner. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

  • Identity Data: First name, last name, username or similar identifier.
  • Contact Data: Email address.
  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and approximate region, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

4. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

5. Information Sharing

We may share your personal data with internal third parties and external third parties, such as service providers acting as processors who provide IT and system administration services. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

8. Cookies and similar technologies

We use cookies and similar technologies to run the website, remember your preferences, and understand how you use our services. Cookies are small text files stored on your device. You can control most cookies through your browser settings; disabling some may limit certain features of the site. We do not use cookies to track you across other websites for advertising purposes.

Session cookies are deleted when you close your browser. Persistent cookies may remain for a set period so we can recognise you on return visits. Our analytics tools help us improve the site by showing how pages are used in aggregate, without identifying individual users.

9. Where your data may be processed

IceTrip Planner may use service providers that process or store data on servers in various regions. When we do, we ensure appropriate safeguards are in place so your data remains protected to a standard consistent with this policy. By using our website and services, you consent to such transfer and processing where necessary to deliver the service.

We do not sell your personal data. We only share data with third parties when needed to operate the site, process bookings, send communications, or when required by law. Any processor we use is bound by contractual obligations to keep your data secure and use it only for the purposes we specify.

10. Minors and children

Our services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please get in touch and we will delete that information from our systems as soon as reasonably possible.

Trip bookings and account creation require the user to be at least 18 years of age. We may request proof of age or authority where appropriate to ensure compliance with this policy.

11. Updates to this policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. The date at the top of the page indicates when it was last revised. We encourage you to review this page periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

If we make material changes that affect how we use your personal data, we will take steps to notify you, for example by posting a notice on the site or sending an email to the address we have on file, where required by applicable law.

12. How to contact us

If you have any questions about this privacy policy or our privacy practices, or if you wish to exercise your rights regarding your personal data, please contact us by email at contact@icetripplanner.com. We will respond to legitimate requests within a reasonable time.